Q. Another player is harassing me at the tables! What can I do?
A. First of all we’d like to apologize profusely for the abuse you have suffered. We do not condone this behavior in any way. We ask that you report this person (or persons) immediately. Abuse does not just consist of swearing and racial slurs. Abuse also includes: harassment, provoking, constant pestering, revealing private or personal information about a user and threatening. We encourage you to report this unfair treatment. You may send an email to Support@TigerGaming.com, or you may click on the Live Help button and you will be immediately connected with a Customer Support representative.
Q. A very disrespectful player is swearing at the table. What can be done about this situation?
A. Tigergaming.com uses language filters that block unacceptable words from the text of a player’s chat. We work hard to provide our players with a clean environment; however, often times this becomes a near impossible task due to the variations of swearing available to users. If any player is swearing profusely, please feel free to contact support immediately. You can contact them at Support@TigerGaming.com or by clicking on the Live Help button.
Q. I'm witnessing collusion at my table. What can I do to stop this?
A. TigerGaming.com does everything in its power to stop or limit colluding. Anyone that suspects that players are colluding or witnesses’ players colluding should contact support immediately. Collusion is what happens when a player either controls more than one player at a table, or two (or more) players are discussing their hands, and know what each other has. Please send an email to Support@TigerGaming.com with both users’ names
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