Q. How do I sit down at a table?
A. To sit down at a table you must follow these simple steps:Q. I am just learning poker. Where can I play for free before I begin playing for real money?
A. You can play with play money anytime you wish. Your account is automatically credited $1,000 in play money the first time you sign in. By clicking on the DEMO MONEY ACTION button on the lobby screen, you can then proceed to choose the game and table type from the lists that appear.
Q. I have run out of play money! How do i get more?
A. If you have less than $100 in play money, you can simply log out of your account and log back in, and your balance will be reset to $1,000.
Q. How do I find the instruction on how to play the game when sitting at the table?
A. If you need help or instructions regarding how to play the game, while sitting at the table click on the “?” button and you will be directed to the page that describes how to play that game.
Q. How do I leave the table without losing all the money I have won?
A. When you decide to leave the table your money will be automatically returned to your account; nonetheless, if you are in the middle of a hand and stand up, you will forfeit whatever money you had at play.
Q. Do you charge players to sit at the real money tables? How does TigerGaming.com make money?
A. Tigergaming.com does not charge players to sit at real money tables. TigerGaming.com makes its money by charging a small percentage of rake for every hand played. This rake is a very small amount and always has a cap. The standard rake charged is 5% with a general cap of $3. Please note that rake is not charged on tournament hands.
Q. What do I do if the table I have chosen has no available seats?
A. Every table offers a waiting list option, providing that it is full. All you need to do is click on the “Join waiting List” button and you will be entered into a queue for that table. When your turn in the queue comes, you will be prompted with a message that tells you that the seat is available. You will then have 60 seconds to sit down in the table you were waiting for or your seat will be given to the next person in the waiting list.
Q. Can I play more than one table?
A. You can play at a maximum of 4 tables at any one time!
Q. What is the Buddy List? How does it work?
A. TigerGaming.com developed the Buddy List so that you can join your friends whenever they are at a table, or if you enjoy playing or communicating with certain players, you can make them a regular part of your play by including them in your list.
To access the Buddy List, click on the Lobby menu then select Buddy List. From there you can add and remove buddies, or join a buddy's table.
Q. How do I bring more money to the table?
A. You can bring more money to the table by clicking on the ‘$’ button on the table and then typing in how much money you wish to bring to the table.
Q. How do I check my hand statistics when I am on the table?
A. All you need to do is click on the “View Statistics” button at the top of the table. Clicking this will open a small window that displays the following statistics:
Q. The slider won't bet the exact amount I want? How do I bet a precise amount?
A. The slider will increase and decrease in increments dependent on the amount of money you have. However, an easy approach would be to use the number pad on your keyboard and type in the amount you want to bet in the text field right above the slider.
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TigerGaming, Action Commerce Ltd. and Ecom Enterprise NV are fully-owned subsidiaries of Playsafe Holding AS, a publicly-listed company in Norway (OTC). All poker brands operated by Playsafe Holding AS are licensed and regulated under the rules of the Kahnawake Gaming Commission. We do not accept U.S. wagers.   
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